Defending Your Project: How Our Background In Insurance Means Lasting Remodels
Quick Summary
Fifteen years ago, homeowners didn’t have many reliable exterior remodeling options in Waukesha County—especially when storm damage hit. After seeing the frustration firsthand while working in insurance, Exterior Pros and Baths founder Sheila Hibl left the industry. She aimed to build the kind of exterior remodeling company the area truly needed: one grounded in customer care and exceptional service.
Fifteen Years Ago, Waukesha County Had No Decent Exterior Remodeling Contractors So We Left The Insurance Game And Stepped Up For Our Neighbors
So We Left The Insurance Game And Stepped Up For Our Neighbors
In many areas, homeowners didn’t have to look far for decent exterior remodeling. But in Waukesha County, exterior remodeling contractors were few and far between – and those that existed weren’t exactly experts.
More than a decade and a half ago, the founder of Exterior Pros and Baths, Sheila Hibl, worked in insurance. Given the extreme weather we get here in Wisconsin, it was no surprise that Sheila and the other agents she worked with saw their fair share of storm damage.
Torn roofing shingles. Crooked siding. Gutters ripped clear off and crumpled across the lawn.
For insurance companies, this was frustrating. And for homeowners, it was infuriating. But what could they do?
It became obvious to Sheila that, if she wanted something done right, she had to do it herself.
Even if it meant leaving the insurance game altogether and forging a whole new path.
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We Became The Solution We Couldn’t Find
It wasn’t easy to leave insurance, but homeowners needed an exterior remodeling contractor in Waukesha County who could properly take care of their homes.
Core values determine a company’s integrity. Without them, can you really trust a company to have integrity?
We believe in doing the right thing, no matter what it takes. And Sheila Hibl proved that by leaving the insurance game altogether and becoming the solution she wanted to see.
Core values are more than a list on a website. They require precision and care in every step, from thoroughly inspecting a roof before installing new GAF asphalt shingles to practicing smooth, straightforward communication.
First-Class Care
In order to create an exterior remodeling company that did things the right way, Sheila ensured every installer she hired was experienced, thoroughly vetted, and had a good attitude.
We always want our customers to feel comfortable with us, and when you’re inviting someone into your home, you want to make sure it’s someone you can trust.
Sheila wanted every customer call to be handled with care and expertise. This extends from the front office staff to the installers to the project managers.
No Cut Corners
Precision goes hand-in-hand with quality. Cutting corners never works out well – you end up doing more work (and spending more money) in the long run.
Sheila’s whole inspiration for starting an exterior remodeling company was to provide homeowners with lasting, high-quality exterior upgrades for their homes. Cutting corners would absolutely defeat the purpose.
The result? Precision in every step.
No exceptions.
Top-Tier Products
The best installation practices don’t add up to much if the products themselves aren’t worth the nails they’re hung with.
That’s why Exterior Pros and Baths is proud to only offer top-tier products for our installations. This includes GAF asphalt shingle roofing with class 3 hail-proof shingles, or our ProVia doors and windows, which are made locally in their Sugar Creek, Ohio manufacturing plant.
If a product doesn’t hold up to everything Wisconsin weather has to offer, we don’t install it.
It’s just that simple.
An Inside Perspective Makes ALL The Difference
Our background in insurance helps us get an inside view of what the insurance companies are looking for in storm damage repairs. We know the local codes, the right products, and the importance of warranties.
Our insurance history provides the inside scoop of what insurance companies are REALLY looking for in local homes. If homes have unreliable exteriors, like flimsy roofing shingles or siding that just doesn’t cut it, insurance companies take note.
And often, the premiums are much higher than on homes with premium products proven to weather the elements.
Insurance companies feel more confident about covering homes with the best protection. This is exactly what Sheila set out to achieve by founding Exterior Pros and Baths.
She became the solution and kept the company in the family. Now, Exterior Pros and Baths is thriving, with a flourishing reputation as the most trusted exterior remodeling contractor in Waukesha County, WI. If your home has damage from a recent storm, reach out to Exterior Pros and Baths for a free quote!
FAQs About Exterior Remodeling In Waukesha County, WI
Do you have questions about our exterior remodeling? Get the answers you need from our FAQs below.
How does an insurance background help with storm damage repairs and replacements?
An insurance-informed team understands what documentation, codes, and repair standards matter most after storms. Exterior Pros and Baths uses that inside perspective to help homeowners pursue proper, code-compliant, warranty-backed solutions using products designed to hold up in Wisconsin’s demanding climate.
What does “no cut corners” actually mean during an exterior remodeling project?
It means every step is handled with precision—from thorough inspections and correct installation methods to clear communication and careful project oversight. Cutting corners can lead to premature failures and expensive repairs, so Exterior Pros and Baths prioritizes long-term performance, not rushed jobs.
Why did Sheila Hibl leave the insurance industry to start Exterior Pros and Baths?
She repeatedly saw storm-damaged homes struggle to find dependable contractors in Waukesha County. Rather than accept low-quality work as “just how it is,” she chose to become the solution—creating a remodeling company focused on doing things the right way.
Featured Customer Review
My entire experience with Exterior Pros was seamless from start to finish. It started with Jacob knocking on my door in early December promoting the…
See What Greater Milwaukee Customers Are Saying About Our Home Remodeling Services
“They were really helpful and made sure that we were getting the product. They had to custom make our door and they did custom trim work to make sure that everything fits and seals properly. From sales to installation the entire company was helpful and took care of our concerns.”
Melissa J
“Exterior Pros is an Excellent Company to work with! Highly recommend!! Stress free from start to finish. Storm door and window turned out better than we could have imagined. Will definitely use them in the future.”
Nicole S.
“The very helpful staff at Exterior Pros who answered all my questions and gave great ideas when choosing a new patio door as well as storm door. quickly returned all my calls with questions.”
Karen S.
“Working with Exterior Pros was incredibly easy. They never did anything that made me feel less than or stupid, like other companies have. When it came to knowledge of the windows, they were very educational and easy to get in touch with. Their technicians were super helpful, friendly, and knowledgeable.”
Jason R.
“I applaud Exterior Pros for a window job well done! All of our main and second floor windows were replaced at a reasonable price and have enhanced the curb appeal of our home as well as the heating and cooling costs. Thank you Juan, for putting together a great package.”
Sam W.
“If you're looking for a roofer who truly cares about the job, look no further than this family-owned business in Sussex, WI. They take great pride in their work and value each customer. They specialize in providing custom roofing solutions tailored to your unique needs.”
Payton T.
“We love our 22 updated windows ! Note the Prairie Style border we added to front of the home windows. No more bugs sneaking in nor bees through the one rotting window ledge. The guys were awesome and impeccable.”
Penny C.
“Exterior Pros did a great job on my house. They replaced the siding 2 years ago and now replaced the fascia and soffits and a portion of the gutter and gutter guard. They also tore off a wooden awning that was over my patio. The awning was rotting.”
Marcia B.
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